Bite-sized training and advice, through to consultancy and capability uplift programs. I am also open to discussing part-time and fractional type arrangements if there is something longer term you would like support with.
Consultancy services
HCD & service design
We can work alongside you to lead end-to-end human centred design and service design programs.
Strategic design & advisory
We can advise and strategise about the application of design principles to complex, systemic situations.
Training and capability uplift
Coaching & mentoring
Bespoke ongoing support to build capability and confidence in human centred design practice for practitioners, teams or leaders.
HCD project kickstarter
A bespoke one or multi-day session designed to help teams plan and commence projects grounded in human centred design principles.
Introduction to HCD training
Our flagship HCD training has been used to introduce and hone the practice of 1,000s of design practitioners. Most commonly run over 1-3 days, longer options are available.
Customer journey mapping training
This fast-paced, hands-on workshop is designed for professionals looking to deepen their understanding of customer experience through the powerful tool of journey mapping.
Discovery research training
An intensive, practical, and immersive introduction to planning and conducting effective discovery research.
Prototyping intensive training
An hands-on, fast-paced introduction to the theory and practice of prototyping anything from low-fidelity concepts through to pre- and post-launch experiences.
Ideation intensive training
An energising and practical workshop that is designed to supercharge your creative problem-solving capabilities. The Ideation Intensive equips participants with proven tools and techniques to generate ideas — and the confidence to take them forward.