This is an intensive, hands-on, fast-paced workshop designed to help you bring ideas to life quickly and effectively. Learn how to create low-fidelity prototypes that test assumptions, gather feedback, and reduce risk — without over-investing in time or resources. Whether you’re working on services, products, digital tools, or policies, this session will help you build smarter, learn faster, and iterate with confidence.
What you’ll learn
- The purpose and power of prototyping in a human-centred design process
- How to choose the right type of prototype for your idea (sketches, storyboards, role plays, digital mocks, service blueprints, etc.)
- Techniques for building quick, low-cost prototypes
- How to plan and run effective prototype testing sessions
- Strategies for capturing feedback and refining ideas
Key activities
- Rapid concept prototyping
- Hands-on team activities to explore different prototyping formats
- Roleplay and scenario-based testing
- Feedback cycles and iteration practice
Who it’s for
Perfect for service designers, product managers, innovation teams, CX professionals, and anyone working on customer-facing solutions who wants to test and validate ideas before full delivery.
Format
1 day or multi-day, in-person or virtual
Highly interactive, small-group format
By the session, participants will leave with practical prototyping skills, tested concepts, and the confidence to use prototyping as a key tool for innovation and problem-solving.
About the facilitator
All sessions are facilitated by Iain Barker, a highly experienced practitioner with 30 years experience prototyping.
Interested?
Get in touch if you’re interested in attending an online session or want to talk about running one of these sessions in-house within your organisation.