Examples of impactful strategic and tactical HCD work in all shapes, sizes, topics and types.
GreenPower renewable electricity – customer experience
Working alongside an in-house team for tactical and strategic uplift in customer experiences.
South Australian Department for Education – HCD uplift
A variety of services to support HCD uplift and project activities working with various teams from across the SA DfE
Joint Regional Wellness Planning in North Queensland
Supporting North Queensland Primary Health Network and 4 Hospital and Health Services regions to agree a Joint Regional Wellness Plan
Case studies from Meld Studios
I was a co-founder of Meld Studios, we gathered a range of case studies about our work in service design, strategic design, policy and the built environment:
Service design case studies
Including work on the design of Sydney Metro stations and customer experiences.
Capability building case studies
Including our work with Queensland Government which won the ‘Good Design Award of the Year’.
Organisational design case studies
Including our work on delivering great policy for the APS.